A) I presume we use it indefinitely since the Vanda Software and Vanda terminal license are for life, until a day it doesn't work.
Answer: Yes. It is called Perpetual license.
B) Are we still able to retrieve the customer database/medical records if in the even Vanda discontinues?
Answer: Yes. No additional cost it is perpetual license. You can view the reports and export it to Excel. If you want to change Vendor, just need to give them the MS SQL server database, or Excel file (export).